Frequently Asked Questions
Everything you need to know about your Q-dance Store gear.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email to follow your package's journey to your doorstep.
What is your return policy?
You can return any unworn and unwashed items within 30 days of delivery for a full refund or exchange, provided all original tags are attached.
Do you ship internationally?
Yes, we ship our exclusive collections worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit for our festival-ready apparel.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods like iDEAL and Bancontact.
How should I care for my Q-dance apparel?
To preserve the quality of prints and fabrics, we recommend washing your items inside out at 30°C and avoiding the use of a tumble dryer.